Ambulance Services

As the largest hospital-based air and ground service in the country, North Memorial Health has the equipment, teams, training and experience to handle anything, and we do it all at a lower cost than our competitors.

Request helicopter response:

Call 800-247-0229

IN AN EMERGENCY, CALL 911.

North Memorial Health helicopter landing at North Memorial Health Hospital

From Our Customers

“I was in an accident involving another snowmobile and was flown in a North Memorial helicopter to North Memorial Health – Robbinsdale Hospital. Because of the great care I received both at the accident site and in the hospital, I am expected to make a full recovery. I want to thank everyone at North Memorial Health, its ambulance service, and the hospital for their amazing care and support.”
John J., North Memorial Health Patient
“A North Memorial Health EMT came to my aid four years ago, and she remembered me when she came to my home again. I was able to relax because of how she made me feel. I have been in the healthcare industry for 60 years, and she is one of the few I will always remember!”
North Memorial Health Patient
“The North Memorial Health Air Care team was professional, competent, and very helpful. They were kind to our patient and staff. We are a small critical access facility with limited resources, and I was very happy to have their non-judgmental assistance.“
Nurse Practitioner at Partnering Facility
North Memorial Health Air Care Team Members Providing Care on Board

Value

We’re committed to getting patients to the appropriate care setting safely and quickly to ensure the best possible clinical outcomes – all at a lower cost.

Service

Our mission—empowering our patients to achieve their best health—exemplifies our commitment to look at healthcare differently.

Safety

Every moment a patient is in our care has been planned with enhancing safety in mind. On the ground and in the air, safety always comes first.

Expertise

Our highly skilled medical teams are backed by a comprehensive health care system, including access to nationally recognized Level 1 trauma center expertise.

Under market average

Cost effective care

As a non-profit healthcare provider, North Memorial Health’s primary focus is on your patients’ well-being, not our profits. As a result, our Air Care service costs 36% under market average and nearly 50% less than other air ambulance services.

Patients

Leaders in critical and emergent care

We lead the way in emergency care, treating more than 85,000 patients each year from all over the Upper Midwest and caring for nearly 115,000 patients annually in our emergency departments. You can be confident that you are working with the experts in critical and emergent care.

Communities

High performance medical transport

Our Communication Center facilitates over 300 transport requests per day for multiple modes of medical transport to over 150 communities across Minnesota, Wisconsin, North Dakota and Eastern Montana.

North Memorial Health team member working in the Communications Center

Communications Center

Our highly trained Communications Center staff is available 24/7 to arrange transport for your patients. Our team coordinates every detail, from scheduling ground or air transport to making arrangements with the sending and receiving facilities.

Our team also provide pre-arrival instructions such as CPR instructions for multiple communities across Minnesota and Wisconsin, making a difference at the very beginning of each call.

Request helicopter response:

Call 800-247-0229

Careers

If you believe in working in an empowering, supportive, and responsive environment that delivers unmatched customer service—not only for the community we serve, but our own team members, too—then it’s time you joined our team here at North Memorial Health.

Join Our Team